Cisco 6509 Supervisor 卡插槽引导失败

网络工程 思科 故障排除 cisco-6500
2021-07-03 06:35:10

最近,由于未知原因,我们偶尔重启了一个配电交换机。最近没有进行硬件/软件更改。我们的日志文件没有指出导致事件发生的任何事情。

该系统是一个 6509-E,在活动和备份管理引擎模块上运行软件版本 15.1(1)SY。

该系统有一个在 SSO 中运行的主要和备份管理卡 (SUP720)。系统在 Standby Hot 模式下积极运行,但 Backup RP 从未作为 Active RP 接管,这导致系统完全重新启动。

备份 RP 最终重新启动并以最新配置重新联机,但主管理卡插槽不会启动任何卡。我们用相同的卡型号替换了卡,但没有运气。这些卡都在备用 6509 机箱上进行了测试,所有这些卡都可以正常启动;这消除了卡故障的可能性。

尝试在此机箱上启动卡时,就我们而言:

System Bootstrap, Version 8.4(2) Release
Copyright (c) 1994-2005 by cisco Systems, Inc.
Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

Autoboot executing command: "boot disk0:s72033-adventerprisek9-mz.151-1.SY.bin"
Loading image, please wait ...


Initializing ATA monitor library...

Self extracting the image... [OK]
Self decompressing the image : ########################################################################################]

Cisco IOS Software, s72033_sp Software (s72033_sp-ADVENTERPRISEK9-M), Version 15.1(1)SY, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 09-Oct-12 15:21 by prod_rel_team
Image text-base: 0x40101778, data-base: 0x427F0760


*Nov 19 17:31:23.407: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Nov 19 17:31:23.407: %PFREDUN-6-STANDBY: Initializing as STANDBY processor for this switch
*Nov 19 17:31:30.179: %SYS-SPSTBY-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Nov 19 17:31:23.607: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.


Firmware compiled 11-Sep-12 12:45 by integ Build [26624]


*Nov 19 17:31:30.179: %OIR-SPSTBY-6-CONSOLE: Changing console ownership to route processor



System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2005 by cisco Systems, Inc.
Cat6k-Sup720/RP platform with 524288 Kbytes of main memory

Download Start
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Download Completed! Booting the image.
Self decompressing the image : ########################################################################################]

<...Output Truncated...>   

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9-M), Version 15.1(1)SY, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 09-Oct-12 15:13 by prod_rel_team
Image text-base: 0x4010F6D8, data-base: 0x44F3E6C0

它不会再进一步​​了。当我们检查活动 RP 时,它显示卡正在尝试联机但从未完全启动。

router#show redundancy states
       my state = 13 -ACTIVE
     peer state = in progress to standby cold
           Mode = Duplex
           Unit = Secondary
        Unit ID = 6

Redundancy Mode (Operational) = sso
Redundancy Mode (Configured)  = sso
Redundancy State              = sso
     Maintenance Mode = Disabled
 Communications = Up

   client count = 145
 client_notification_TMR = 30000 milliseconds
          keep_alive TMR = 9000 milliseconds
        keep_alive count = 1
    keep_alive threshold = 19
           RF debug mask = 0x0

对于如何解决这个问题,有任何的建议吗?还是机箱有问题?


show module 再次确认该卡未被系统识别。

router#show module
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1    4  CEF720 4 port 10-Gigabit Ethernet      WS-X6704-10GE      SAD10XXXXXX
  2    4  CEF720 4 port 10-Gigabit Ethernet      WS-X6704-10GE      SAD10XXXXXX
  3   48  CEF720 48 port 1000mb SFP              WS-X6748-SFP       SAL10XXXXXX
  4   48  CEF720 48 port 1000mb SFP              WS-X6748-SFP       SAL10XXXXXX
  5    0  Supervisor-Other                       Unknown            Unknown
  6    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL12XXXXXX
  7   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAD11XXXXXX
  8   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL10XXXXXX
  9   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL10XXXXXX

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  1  000a.b866.74da to 000a.b866.74dd   2.4   12.2(14r)S5  15.1(1)SY    Ok
  2  0018.b9a6.a888 to 0018.b9a6.a88b   2.4   12.2(14r)S5  15.1(1)SY    Ok
  3  000a.b8cf.01e8 to 000a.b8cf.0217   1.7   12.2(14r)S5  15.1(1)SY    Ok
  4  000a.b80f.8da0 to 000a.b80f.8dcf   1.7   12.2(14r)S5  15.1(1)SY    Ok
  5  0000.0000.0000 to 0000.0000.0000   0.0   Unknown      Unknown      Unknown
  6  000a.b86d.8df4 to 000a.b86d.8df7   5.7   8.5(2)       15.1(1)SY    Ok
  7  0007.0e0f.98ca to 0007.0e0f.98f9   2.6   12.2(14r)S5  15.1(1)SY    Ok
  8  0019.06a0.bb30 to 0019.06a0.bb5f   2.4   12.2(14r)S5  15.1(1)SY    Ok
  9  0019.2f2f.e280 to 0019.2f2f.e2af   2.4   12.2(14r)S5  15.1(1)SY    Ok

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  1  Centralized Forwarding Card WS-F6700-CFC       SAD10XXXXXX  3.0    Ok
  2  Centralized Forwarding Card WS-F6700-CFC       SAD10XXXXXX  3.0    Ok
  3  Distributed Forwarding Card WS-F6700-DFC3A     SAL10XXXXXX  2.5    Ok
  4  Distributed Forwarding Card WS-F6700-DFC3A     SAL10XXXXXX  2.5    Ok
  5  Policy Feature Card 3       WS-F6K-PFC3B       SAD09XXXXXX  2.3    Other
  6  Policy Feature Card 3       WS-F6K-PFC3B       SAL12XXXXXX  2.4    Ok
  6  MSFC3 Daughterboard         WS-SUP720          SAL12XXXXXX  3.2    Ok
  7  Centralized Forwarding Card WS-F6700-CFC       SAD11XXXXXX  3.1    Ok
  8  Centralized Forwarding Card WS-F6700-CFC       SAL10XXXXXX  2.0    Ok
  9  Centralized Forwarding Card WS-F6700-CFC       SAL10XXXXXX  2.0    Ok

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  3  Pass
  4  Pass
  5  Unknown
  6  Pass
  7  Pass
  8  Pass
  9  Pass

运行show redundancy给出了更详细的输出show redundancy states请注意,活动和备份都运行相同的软件版本 15.1(1)SY。

router#show redundancy
Redundant System Information :
------------------------------
       Available system uptime = 2 weeks, 4 days, 4 hours, 5 minutes
Switchovers system experienced = 0
              Standby failures = 508
        Last switchover reason = none

                 Hardware Mode = Duplex
    Configured Redundancy Mode = sso
     Operating Redundancy Mode = sso
              Maintenance Mode = Disabled
                Communications = Up

Current Processor Information :
-------------------------------
               Active Location = slot 6
        Current Software state = ACTIVE
       Uptime in current state = 2 weeks, 4 days, 4 hours, 3 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9-M), Version 15.1(1)SY, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 09-Oct-12 15:13 by prod_rel_team
                          BOOT = disk0:s72033-adventerprisek9-mz.151-1.SY.bin,1;
                   CONFIG_FILE =
                       BOOTLDR =
        Configuration register = 0x2102

Peer Processor Information :
----------------------------
              Standby Location = slot 5
        Current Software state = in progress to standby cold
       Uptime in current state = 3 minutes
                 Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9-M), Version 15.1(1)SY, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 09-Oct-12 15:13 by prod_rel_team
                          BOOT = disk0:s72033-adventerprisek9-mz.151-1.SY.bin,1;
                   CONFIG_FILE =
                       BOOTLDR =
        Configuration register = 0x2102
2个回答

根据您的描述和测试,我预计机箱上的插槽会损坏。

尝试交换 Sup 卡,看看会出现哪个。如果主要设备在备份插槽中工作,则您必须对设备进行 RMA。