C4510RE 异常终止

网络工程 转变 顺式催化剂 思科-4500
2022-02-28 15:32:02

嗨,我正在拆箱 2 盒 C4510RE 机箱,发现两个机箱中始终出现此启动故障。

有没有人遇到过这个?

请查看以下日志:

Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch  Software (cat4500es8-UNIVERSALK9-M), Version 03.08.04.E RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Thu 06-Apr-17 08:19 by prod_rel_team

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Exception to IOS Thread:
Frame pointer 4D7E3718, PC = 27C4302C

IOSD-EXT-SIGNAL: Segmentation fault(11), Process = Init
-Traceback= 1#dd41163b8b17690ed69ab02c775ba4e8  :1FFA4000+7C9F02C :1FFA4000+156C390 :1FFA4000+7C97500 :1FFA4000+5B6E6D4 :1FFA4000+5B2C710 :1FFA4000+14DE3AC :1FFA4000+14DEA74 :1FFA4000+5BFBAFC :1FFA4000+5BFBF8C :1FFA4000+5C00AB0 :1FFA4000+13FFDB8 :1FFA4000+1400CE0 :1FFA4000+1EFEC1C :1FFA4000+194619C :1FFA4000+1EF8AD4 :1FFA4000+1EEDB18 

Fastpath Thread backtrace: 
-Traceback= 1#dd41163b8b17690ed69ab02c775ba4e8  pthread:188DA000+F9BC pthread:188DA000+91DC pthread:188DA000+91DC c:1A35E000+F6454 iosd_unix:1A743000+26C20 iosd_unix:1A743000+1D4F0 :1FFA4000+2593AD4 iosd_unix:1A743000+1BAD4 pthread:188DA000+6450 

CMI Thread backtrace: 
-Traceback= 1#dumount: /icstmpfs: not mounted
umount: /bootflash-ics: not mounted

<Thu Oct 12 21:19:01 2017> Message from sysmgr: Reason Code:[2] Reset Reason:Service [iosd] pid:[5813] terminated abnormally [11]. 
Details:
--------
Service: IOSd service
Description: IOS daemon
Executable: /tmp/sw/mount/cat4500es8-universalk9.SPA.152-4.E4.pkg//usr/binos/bin/iosd

Started at Thu Oct 12 21:16:28 2017 (710448 us)
Stopped at Thu Oct 12 21:19:01 2017 (845358 us)
Uptime: 2 minutes 33 seconds

Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)
Last heartbeat 0.00 secs ago

PID: 5813 
Exit code: signal 11 

CWD: /var/sysmgr/work


PID: 5813
UUID: 512
1个回答

看起来像一个错误。获得技术支持。

同时,您可以尝试通过使用尽可能最小的硬件和软件配置重新启动交换机来缩小问题范围,并查看是什么触发了问题。

(1)硬件:4510RE是带线卡的双监机箱。所以,拔掉所有的线卡,拔掉冗余电源,拔掉冗余的supervisor,只从一个supervisor开始,看看异常终止是否仍然发生。如果是这样,除了等待支持之外,您真的别无选择。如果它启动正常,那么您可以尝试将所有已删除的组件一个接一个地插入。

(2) 软件:有时当启动配置中有软件没有正确“消化”的东西时,可能会发生异常终止。思科提供了一种通过不读取启动配置来引导设备的方法(这实际上是密码恢复过程的一部分) - 您可以尝试此过程并查看启动配置中是否存在导致问题的内容。

重申一下:以上只是权宜之计,直到您的技术支持发现问题为止。我个人的看法是,最好只是等待支持。