我们的 Cisco CME 在办公室遇到了问题。这是情况。
电话 A(外线)拨入主线,大约三声振铃后,呼叫被寻线至其他四部电话。电话 X 接听电话 A 的来电,可以开始通信,没有问题。我们将其称为“原始呼叫”
然后电话 B(外线)拨入主线,再响铃三声后,呼叫又转至其他四部电话。电话 Y 尝试接听来自电话 B 的来电,但电话 Y 上的呼叫掉线,而电话 B 上的呼叫继续振铃。来自电话 B 的电话实际上处于不确定状态,只要原始呼叫仍在会话中,就永远无法建立到电话 B 的连接,电话 B 必须终止他们的呼叫。
为什么当电话 Y 或任何与此相关的电话尝试接听电话 B 的电话时,电话永远无法接通?
请参阅下面的路由器配置以供参考。我以为这可能与 ,huntstop channel
但那是错误的。也许这与呼叫代答配置有关,但我不太确定。
Current configuration : 22166 bytes
!
! Last configuration change at 19:05:14 PST Sat Dec 3 2016
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Cisco2811
!
boot-start-marker
boot-end-marker
!
enable secret 5 SOMESUPERSECRETHASH
enable password THISISTHEENABLEPASSWORD
!
no aaa new-model
!
resource policy
!
clock timezone PST -8
clock summer-time PST recurring
!
!
ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 10.10.10.1 10.10.10.10
!
ip dhcp pool phone
network 10.10.10.0 255.255.255.0
default-router 10.10.10.1
option 150 ip 10.10.10.1
!
!
ip ftp username supersecretusername
ip ftp password supersecretpassword
no ip domain lookup
ip domain name Cisco2811
ip name-server 64.2.21.107
ip name-server 64.2.21.213
ip ssh time-out 30
ip ssh version 2
!
!
!
voice-card 0
no dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323
sip
registrar server expires max 3600 min 3600
!
!
voice class codec 1
codec preference 1 g711ulaw
!
!
voice register global
max-dn 144
max-pool 36
!
!
voice translation-rule 9
rule 1 /^911$/ /911/
rule 2 /^9\(.*\)/ /\1/
!
!
username admin privilege 15 secret 5 supersecret
!
!
class-map match-all L3-to-L2_VoIP-Cntrl
match ip dscp af31
class-map match-all L3-to-L2_VoIP-RTP
match ip dscp ef
class-map match-all SIP
match protocol sip
class-map match-all RTP
match protocol rtp
!
!
policy-map EthOut
class RTP
policy-map output-L3-to-L2
class L3-to-L2_VoIP-RTP
set cos 5
class L3-to-L2_VoIP-Cntrl
set cos 3
!
!
interface Loopback0
ip address 10.1.10.2 255.255.255.0
!
interface FastEthernet0/0
description ** DHCP Client mode **
ip address dhcp
ip nat outside
ip virtual-reassembly
duplex auto
speed auto
!
interface Service-Engine0/0
ip unnumbered Loopback0
service-module ip address 10.1.10.1 255.255.255.0
service-module ip default-gateway 10.1.10.2
!
interface FastEthernet0/1
no ip address
no ip mroute-cache
duplex auto
speed auto
!
interface FastEthernet0/1.1
description ** Data VLAN **
encapsulation dot1Q 1 native
ip address 192.168.1.2 255.255.255.0
ip nat inside
ip virtual-reassembly
!
interface FastEthernet0/1.2
description ** Voice VLAN **
encapsulation dot1Q 2
ip address 10.10.10.1 255.255.255.0
service-policy output output-L3-to-L2
!
ip route 10.1.10.1 255.255.255.255 Service-Engine0/0
!
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:
ip nat inside source list 1 interface FastEthernet0/0 overload
!
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 192.168.10.0 0.0.0.255
!
!
!
!
!
tftp-server flash:P0030702T023.loads
tftp-server flash:P0030702T023.sb2
tftp-server flash:P0030702T023.sbn
tftp-server flash:P0030702T023.bin
tftp-server flash:CP7902080001SCCP051117A.sbin
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
! the rest of the sounds truncated
!
control-plane
!
!
!
voice-port 0/0/0
connection plar opx 2000
caller-id enable
!
voice-port 0/0/1
connection plar opx 2000
caller-id enable
!
voice-port 0/0/2
connection plar opx 2000
caller-id enable
!
voice-port 0/0/3
connection plar opx 2000
caller-id enable
!
voice-port 0/1/0
auto-cut-through
operation 4-wire
type 5
signal immediate
description Overhead Paging Port 0
!
voice-port 0/1/1
auto-cut-through
operation 4-wire
type 5
signal immediate
description Overhead Paging Port 1
!
!
!
!
dial-peer cor custom
name internal
name local
name domestic
name international
name 900
name 976
!
!
dial-peer cor list call-internal
member internal
!
dial-peer cor list call-local
member local
!
dial-peer cor list call-domestic
member domestic
!
dial-peer cor list call-international
member international
!
dial-peer cor list call-900
member 900
!
dial-peer cor list call-976
member 976
!
dial-peer cor list user-internal
member internal
!
dial-peer cor list user-local
member internal
member local
!
dial-peer cor list user-domestic
member internal
member local
member domestic
!
dial-peer cor list user-international
member internal
member local
member domestic
member international
!
dial-peer cor list user900-internal
member internal
member 900
member 976
!
dial-peer cor list user900-local
member internal
member local
member 900
member 976
!
dial-peer cor list user900-domestic
member internal
member local
member domestic
member 900
member 976
!
dial-peer cor list user900-international
member internal
member local
member domestic
member international
member 900
member 976
!
!
dial-peer voice 1 pots
description ** FXO Incoming call **
incoming called-number .
direct-inward-dial
port 0/0/0
forward-digits all
!
dial-peer voice 2 pots
description ** FXO Incoming call **
incoming called-number .
direct-inward-dial
port 0/0/1
forward-digits all
!
dial-peer voice 3 pots
description ** FXO Incoming call **
incoming called-number .
direct-inward-dial
port 0/0/2
forward-digits all
!
dial-peer voice 4 pots
description ** FXO Incoming call **
incoming called-number .
direct-inward-dial
port 0/0/3
forward-digits all
!
dial-peer voice 5 pots
description ** FXO pots dial-peer **
destination-pattern 911
port 0/0/0
forward-digits all
!
dial-peer voice 6 pots
description ** FXO pots dial-peer **
destination-pattern 9911
port 0/0/0
forward-digits 3
!
dial-peer voice 7 pots
corlist outgoing call-local
description ** FXO pots dial-peer **
destination-pattern 9[2-9]......
port 0/0/0
forward-digits 7
!
dial-peer voice 8 pots
corlist outgoing call-domestic
description ** FXO pots dial-peer **
destination-pattern 91..........
port 0/0/0
forward-digits 11
!
dial-peer voice 9 pots
corlist outgoing call-international
description ** FXO pots dial-peer **
destination-pattern 9011T
port 0/0/0
prefix 011
!
dial-peer voice 10 pots
corlist outgoing call-900
description ** FXO pots dial-peer **
destination-pattern 91900.......
port 0/0/0
forward-digits 11
!
dial-peer voice 11 pots
corlist outgoing call-976
description ** FXO pots dial-peer **
destination-pattern 91976.......
port 0/0/0
forward-digits 11
!
dial-peer voice 12 pots
description ** FXO pots dial-peer **
destination-pattern 911
port 0/0/1
forward-digits all
!
dial-peer voice 13 pots
description ** FXO pots dial-peer **
destination-pattern 9911
port 0/0/1
forward-digits 3
!
dial-peer voice 14 pots
corlist outgoing call-local
description ** FXO pots dial-peer **
destination-pattern 9[2-9]......
port 0/0/1
forward-digits 7
!
dial-peer voice 15 pots
corlist outgoing call-domestic
description ** FXO pots dial-peer **
destination-pattern 91..........
port 0/0/1
forward-digits 11
!
dial-peer voice 16 pots
corlist outgoing call-international
description ** FXO pots dial-peer **
destination-pattern 9011T
port 0/0/1
prefix 011
!
dial-peer voice 17 pots
corlist outgoing call-900
description ** FXO pots dial-peer **
destination-pattern 91900.......
port 0/0/1
forward-digits 11
!
dial-peer voice 18 pots
corlist outgoing call-976
description ** FXO pots dial-peer **
destination-pattern 91976.......
port 0/0/1
forward-digits 11
!
dial-peer voice 19 pots
description ** FXO pots dial-peer **
destination-pattern 911
port 0/0/2
forward-digits all
!
dial-peer voice 20 pots
description ** FXO pots dial-peer **
destination-pattern 9911
port 0/0/2
forward-digits 3
!
dial-peer voice 21 pots
corlist outgoing call-local
description ** FXO pots dial-peer **
destination-pattern 9[2-9]......
port 0/0/2
forward-digits 7
!
dial-peer voice 22 pots
corlist outgoing call-domestic
description ** FXO pots dial-peer **
destination-pattern 91..........
port 0/0/2
forward-digits 11
!
dial-peer voice 23 pots
corlist outgoing call-international
description ** FXO pots dial-peer **
destination-pattern 9011T
port 0/0/2
prefix 011
!
dial-peer voice 24 pots
corlist outgoing call-900
description ** FXO pots dial-peer **
destination-pattern 91900.......
port 0/0/2
forward-digits 11
!
dial-peer voice 25 pots
corlist outgoing call-976
description ** FXO pots dial-peer **
destination-pattern 91976.......
port 0/0/2
forward-digits 11
!
dial-peer voice 26 pots
description ** FXO pots dial-peer **
destination-pattern 911
port 0/0/3
forward-digits all
!
dial-peer voice 27 pots
description ** FXO pots dial-peer **
destination-pattern 9911
port 0/0/3
forward-digits 3
!
dial-peer voice 28 pots
corlist outgoing call-local
description ** FXO pots dial-peer **
destination-pattern 9[2-9]......
port 0/0/3
forward-digits 7
!
dial-peer voice 29 pots
corlist outgoing call-domestic
description ** FXO pots dial-peer **
destination-pattern 91..........
port 0/0/3
forward-digits 11
!
dial-peer voice 30 pots
corlist outgoing call-international
description ** FXO pots dial-peer **
destination-pattern 9011T
port 0/0/3
prefix 011
!
dial-peer voice 31 pots
corlist outgoing call-900
description ** FXO pots dial-peer **
destination-pattern 91900.......
port 0/0/3
forward-digits 11
!
dial-peer voice 32 pots
corlist outgoing call-976
description ** FXO pots dial-peer **
destination-pattern 91976.......
port 0/0/3
forward-digits 11
!
dial-peer voice 33 voip
description ** cue voicemail pilot number **
translation-profile outgoing PSTN_CallForwarding
destination-pattern 6000
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 34 voip
description ** cue auto attendant number **
translation-profile outgoing PSTN_CallForwarding
destination-pattern 6001
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 40 pots
description E&M port 0 to overhead
destination-pattern 4000
port 0/1/0
!
!
!
!
!
telephony-service
load 7960-7940 P0030702T023
load 7902 CP7902080001SCCP051117A
max-ephones 36
max-dn 108
ip source-address 10.10.10.1 port 2000
calling-number initiator
system message SuperSystem!
time-zone 5
voicemail 6000
max-conferences 2 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
moh MOH_LO.WAV
multicast moh 239.1.1.1 port 2000
web admin system name cisco secret 5 supersecrethash
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
create cnf-files version-stamp 7960 Jun 24 2014 17:45:12
!
!
ephone-template 1
softkeys idle Redial Dnd Newcall Cfwdall Pickup
softkeys seized Redial Endcall Cfwdall Pickup
softkeys alerting Callback Endcall
softkeys connected Hold Trnsfer Endcall Confrn Park
!
!
ephone-template 2
softkeys idle Redial Dnd Newcall Pickup
softkeys seized Redial Endcall Pickup
softkeys alerting Callback Endcall
softkeys connected Hold Trnsfer Endcall Confrn Park
!
!
ephone-dn 1 dual-line
number 2001
label 2001
description EphoneDn1
name EphoneDn1
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 16
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 2 dual-line
number 2002
label 2002
description EphoneDn2
name EphoneDn2
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 16
corlist incoming user900-international
no huntstop
hold-alert 30 originator
!
!
ephone-dn 3 dual-line
number 2003
label 2003
description EphoneDn3
name EphoneDn3
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 10
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 4 dual-line
number 2000
label 2000
description Receptionist
name Receptionist
call-forward noan 2100 timeout 8
corlist incoming user-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 5 dual-line
number 2001
label 2001
description EphoneDn5
name EphoneDn5
call-forward noan 6000 timeout 15
corlist incoming user-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 6 dual-line
number 2002
label 2002
description EphoneDn6
name EphoneDn6
call-forward noan 6000 timeout 15
corlist incoming user-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 7 dual-line
number 2003
label 2003
description Estimator 2
name Estimator 2
call-forward noan 6000 timeout 10
corlist incoming user-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 8 dual-line
number 2004
label 2004
description Parts Dept
name Parts Dept
call-forward busy 6000
call-forward noan 6000 timeout 15
corlist incoming user-international
huntstop channel
!
!
ephone-dn 9 dual-line
number 2005
label 2005
description EphoneDn9
name EphoneDn9
call-forward noan 6000 timeout 16
corlist incoming user-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 10 dual-line
number 2006
label 2006
description EphoneDn10
name EphoneDn10
call-forward noan 6000 timeout 24
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 11 dual-line
number 2007
label 2007
description Delivery Area
name Delivery Area
call-forward busy 6000
call-forward noan 6000 timeout 24
corlist incoming user900-international
hold-alert 30 originator
!
!
ephone-dn 12 dual-line
number 2008
label 2008
description Estimator 1
name Estimator 1
call-forward noan 6000 timeout 24
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 13 dual-line
number 2009
label 2009
description Time Clock
name Time Clock
call-forward busy 6000
call-forward noan 6000 timeout 24
corlist incoming user900-international
hold-alert 30 originator
!
!
ephone-dn 14 dual-line
number 2010
label 2010
description Empty Office
name Empty Office
call-forward busy 6000
call-forward noan 6000 timeout 15
corlist incoming user900-international
hold-alert 30 originator
!
!
ephone-dn 15 dual-line
number 2011
label 2011
description EphoneDn15
name EphoneDn15
call-forward noan 6000 timeout 10
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 16
number 8000....
mwi on
!
!
ephone-dn 17
number 8001....
mwi off
!
!
ephone-dn 18
number 1000
park-slot timeout 30 limit 4 notify 2000 only transfer 2000 retry 15 limit 2
!
!
ephone-dn 19
number 1001
park-slot timeout 30 limit 4 notify 2000 only transfer 2000 retry 15 limit 2
!
!
ephone-dn 20
number 1002
park-slot timeout 30 limit 4 notify 2000 only transfer 2000 retry 15 limit 2
!
!
ephone-dn 21
number 1003
park-slot timeout 30 limit 4 notify 2000 only transfer 2000 retry 15 limit 2
!
!
ephone-dn 22 dual-line
number 2000
label 2000
description Receptionist-Line2
name Receptionist-Line2
preference 1
call-forward busy 2100
call-forward noan 2100 timeout 8
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 23 dual-line
number 2004
label 2004
description EphoneDn23
name EphoneDn23
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 16
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 24 dual-line
number 2100
label Main
description MainLine Rollover1
call-forward noan 5000 timeout 16
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 25 dual-line
number 2100
label Main
description MainLine Rollover2
preference 1
call-forward busy 5000
call-forward noan 5000 timeout 16
corlist incoming user900-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 26
number 5000
label GeneralVM
description GeneralVM
name GeneralVM
call-forward busy 6000
call-forward noan 6000 timeout 3
corlist incoming user900-international
hold-alert 30 originator
!
!
ephone-dn 27 dual-line
number 2011
label 2011
description EphoneDn27
name EphoneDn27
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 10
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 28 dual-line
number 2009
label 2009
description test line
preference 1
!
!
ephone-dn 29 dual-line
number 2012
label 2012
description EphoneDn29
name EphoneDn29
call-forward busy 6000
call-forward noan 6000 timeout 12
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 30 dual-line
number 2006
label 2006
description EphoneDn30
name EphoneDn30
call-forward busy 6000
call-forward noan 6000 timeout 24
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 31 dual-line
number 2008
label 2008
description Estimator 1
name Estimator 1
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 24
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 32 dual-line
number 2005
label 2005
description EphoneDn32
name EphoneDn32
preference 1
call-forward busy 6000
call-forward noan 6000 timeout 16
corlist incoming user-international
huntstop channel
no huntstop
hold-alert 30 originator
!
!
ephone-dn 33 dual-line
number 2013
label 2013
description EphoneDn33
name EphoneDn33
call-forward busy 6000
call-forward noan 6000 timeout 24
corlist incoming user-international
huntstop channel
hold-alert 30 originator
!
!
ephone-dn 34 dual-line
number 2012
label 2012
description EphoneDn34
name EphoneDn34
call-forward busy 6000
call-forward noan 6000 timeout 24
corlist incoming user900-international
huntstop channel
hold-alert 30 originator
!
!
ephone 1
device-security-mode none
mac-address 0013.608F.98F3
ephone-template 1
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:4 2:22 3:24 4:25
button 5m26
!
!
!
ephone 2
device-security-mode none
mac-address 0007.8599.2E3F
ephone-template 1
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:8 2:23 3:24 4:25
button 5m26
!
!
!
ephone 3
device-security-mode none
mac-address 0013.C4AA.C42A
ephone-template 1
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:5 2:1 3:24 4:25
button 5m26
!
!
!
ephone 4
device-security-mode none
mac-address 0013.6039.8BFA
ephone-template 1
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:6 2:2 3:24 4:25
button 5m26
!
!
!
ephone 5
device-security-mode none
mac-address 0017.E013.41A9
ephone-template 1
username "swall"
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:7 2:3 3:24 4:25
button 5m26
!
!
!
ephone 6
device-security-mode none
mac-address 0017.E013.412F
ephone-template 2
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:10 2:30 3:24 4:25
button 5m26
!
!
!
ephone 7
device-security-mode none
mac-address 0015.62EA.6944
ephone-template 1
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:9 2:32 3:24 4:25
button 5m26
!
!
!
ephone 8
device-security-mode none
mac-address 0013.601C.1A23
ephone-template 2
type 7960
button 1:11
!
!
!
ephone 9
device-security-mode none
mac-address 0015.621B.2A9B
ephone-template 2
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:12 2:31 3:24 4:25
button 5m26
!
!
!
ephone 10
device-security-mode none
mac-address 0013.1AFF.302E
ephone-template 2
type 7960
button 1:13 2:28
!
!
!
ephone 11
device-security-mode none
mac-address 0015.62B5.FAE2
ephone-template 2
type 7960
button 1:14
!
!
!
ephone 12
device-security-mode none
mac-address 0017.955B.0A32
ephone-template 1
username "jcoffinberry"
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:15 2:27 3:24 4:25
button 5m26
!
!
!
ephone 13
device-security-mode none
mac-address 0017.E013.2BFC
ephone-template 1
username "AJ"
speed-dial 1 4000 label "Overhead Page"
button 1:29 2:34 3:24 4:25
button 5:26
!
!
!
ephone 14
device-security-mode none
mac-address 000F.341F.FE6A
ephone-template 1
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:15 2:27 3:24 4:25
button 5m26
!
!
!
ephone 15
device-security-mode none
mac-address 0014.A981.86F5
speed-dial 1 4000 label "Overhead Page"
type 7960
button 1:33 2:24 3:25 4:26
!
!
alias exec cue service-module service-engine 0/0 session
!
line con 0
password consolepassword
login
line aux 0
line 194
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
password vtypassword
login local
transport input ssh
transport output telnet
line vty 5 15
login
transport input telnet
transport output telnet
!
scheduler allocate 20000 1000
ntp clock-period 17180231
ntp master
ntp server 64.2.21.49
ntp server 64.2.21.107
!
webvpn context Default_context
ssl authenticate verify all
!
no inservice
!
!
end
一个debug voip ccapi inout
日志已被放置在引擎收录。
此外,如果从未接听来自电话 B 的呼叫,该呼叫将继续在电话 B 上振铃和振铃,而在所有 7960 电话上响铃约 8 次后,呼叫将被寻线停止。如果电话从未被接听,则呼叫被断开(原因代码 16)并且呼叫从未被转发到语音信箱noan
。
另一个场景
以开头描述的情况为例。如果手机b为被困在地狱还是和电话终止呼叫话机B是仍然停留在无人过问。尝试从电话 b 接听其他电话的呼叫仍然徒劳无功。